A.1  Sample Analysis Output

Display Entry1. Source:
e:\webesk~1\svctools\common\ca\examples\rx7620_pci_card_cage.zpd@webes1

Problem Found: MCA - Loss of REO link presence signal when link is not in reset
at Wed 13 Dec 2006 16:15:29 GMT-07:00
Problem Report Times:
Event Time: Mon 14 Mar 2005 16:44:47 GMT+00:00
Report Time: Wed 13 Dec 2006 16:15:29 GMT-07:00
Expiration Time: Tue 15 Mar 2005 16:44:47 GMT+00:00


Managed Entity:
System Name : SDO5
System Type : HP rx7620
System Serial : USE4419950
OS Type : XAOM-N2OService Obligation Data:
Service Obligation: Valid
Service Obligation Number: 123456
System Serial Number: ADIQ34892
Service Provider Company Name: Hewlett-Packard Company


Brief Description:
MCA - Loss of REO link presence signal when link is not in resetCallout ID:
x2000707000080064Severity:
MAJORReporting Node:
SDO5 Full Description:
Machine Check Abort - Loss of REO link presence signal when link is not in
reset

Details: The RIN block of the Cellcontroller of Cell 0 detected a loss of link
presence signal when the link is not in reset.

Cause:
1. SBA Power Off (due to IO Cardcage Power Fault)
2. The clock frequence of the Cellcontroller is out of range.
3. The System Bus Adapter is defective.
4. The Cellcontroller is defective.

Action: Check for any Power Problem on the IO cardcage.
Replace FRUs listed below step by step and test the system between each step.FRU List:
Determine the RoHS status of the product and then use the appropriate parts.
The parts shown in this callout may not be RoHS compliant!

FRU 1
Probability : High
Spare Part # : A6093-69123
Description : PCI Power Supply 0
Location : Located at upper right, below internal disks - Front View

FRU 2
Probability : Medium
Spare Part # : A6093-69013
Description : PCI-X Card Cage
Location : Top of the system (includes all PCI slots connected to Cell 0 and Cell 1)

FRU 3
Probability : Low
Spare Part # : Cellboard w/ 1.3 GHz - 3.0 MB Cache: A6913-69104
Cellboard w/ 1.5 GHz - 6.0 MB Cache: A6913-69103
Cellboard w/(MX2) 1.1 GHz - 4.0 MB Cache: A6913-69008
Cellboard w/ 1.5 GHz - 4.0 MB Cache (A1 Step): A6913-69109
Cellboard w/ 1.5 GHz - 4.0 MB Cache (A2 Step): A6913-69014
Cellboard w/ 1.6 GHz - 6.0 MB Cache (A1 Step): A6913-69111
Cellboard w/ 1.6 GHz - 6.0 MB Cache (A2 Step): A6913-69025
Description : Cell Module 0
Location : Upper Cell Slot

Evidence:
Event Information

Cell Number : 0
Bit 19 set in RinPriModeSet register

Ruleset Information

Rule Set : Itanium_SX1000 Rev 060810
Qualifiers : Customer Release
Analysis : Rev 060628-1
Errorlog Id : 0.1Notifications:
All
Analysis Mode:
Manual
SEA Version:
System Event Analyzer for Windows V4.5 (Build 290)
WCC Version:
Web-Based Enterprise Services Common Components for
Windows V4.5 (Build 290), member of Web-Based
Enterprise Services Suite for Windows V4.5 (Build
290)