File name: readme.txt                                        
****************************************************************   
|                                                              |   
|  Revision: 7.0.3                                   	       |
|                                                              |   
|  (C) Copyright International Business Machines Corporation   |   
|      2005. All rights reserved.                              |   
|                                                              |   
|  US Government Users Restricted Rights -- Use, duplication   |   
|  or disclosure restricted by GSA ADP Schedule Contract with  |   
|  IBM Corp.                                                   |   
|                                                              |   
|  Note: Before using this information and the product it      |   
|  supports, read the general information under "NOTICES AND   |
|  TRADEMARKS" in this document.                               |   
|                                                              |   
|  Updated March 14, 2005.				       |
|                                     			       |   
****************************************************************   
 
CONTENTS
 
1.0  About this readme file
  1.1  Overview of this code
  1.2  Known Issues on PowerChute Business Edition Agent for Linux
  1.3  Known Issues on PowerChute Business Edition Agent for Netware
  1.4  Known Issues on PowerChute Business Edition Agent for Microsoft Windows
  1.5  Linux Operating System Requirements
  1.6  Netware Operating System Requirements
  1.7  Microsoft Windows Operating System Requirements
2.0  Change history
3.0  Installation and Setup Instructions
  3.1  Installing the PowerChute Business Edition Agent on Netware
  3.2  Installing the PowerChute Business Edition Agent on Linux
  3.3  Installing the PowerChute Business Edition Agent on Microsoft Windows
4.0  Web sites and phone support
  4.1  Web sites
  4.2  Software service and support
  4.3  Hardware service and support 
5.0  Notices and trademarks
6.0  Disclaimer
 
 
1.0   ABOUT THIS README FILE
--------------------------

      1.1   Overview of this code

      	    The PowerChute Business Edition software suite consists
      	    of the three individual components, PowerChute Business 
      	    Edition Agent, PowerChute Business Edition Server, and 
            PowerChute Business Edition Console.
	
      	    PowerChute Business Edition Agent provides UPS status 
      	    monitoring and, in the event of an extended power outage, 
      	    system shutdown capabilities for your UPS-protected computers.
      	    This software must be installed on each computer that 
      	    is directly attached to one of the UPS Models.

      	    PowerChute Business Edition Server is used to configure 
      	    and monitor the PowerChute Business Edition Agents.  The 
      	    PowerChute Server gathers information from the PowerChute 
      	    Agents and provides centralized event tracking, event 
      	    notification and a single point of contact for the PowerChute 
      	    Console.  This software must be installed on one of the 
      	    networked computers.

      	    PowerChute Business Edition Console connects to the PowerChute 
      	    Business Edition Server to provide the user interface for 
      	    managing and configuring the UPS-protected systems.  Install 
      	    the PowerChute Console on any workstation, desktop, or laptop 
      	    (running a supported operating system).

      1.2   Known Issues on PowerChute Business Edition Agent for Linux
		  
	    (1) Issue: The product does not perform properly with an 
		APC Back-UPS or an APC UPS using Simple Signaling.
 
       	        Solution: PowerChute Business Edition requires the 940-0020B 
		cable for UPS communications using Simple Signaling.  If you
                were using the 940-0023A cable with a previous PowerChute
                product, you must replace it with the 940-0020B cable when
                you use PowerChute Business Edition. 

            (2) Issue: PowerChute Business Edition does not install on a system
                which is using the SJIS locale.

                Solution: The SJIS locale is not supported by PowerChute Business
                Edition.  The only Japanese locale supported by PowerChute
                is eucJ.

            (3) Issue: SNMP Communication cannot be configured.

                Solution: SNMP communication is not available on PowerChute 
		Business Edition Agent for Linux.

            (4) Issue: PowerChute Business Edition Agents running on Linux may 
	        not be able to send broadcast messages to Windows systems.  If 
	        you are using Japanese-language systems, messages sent from 
		Linux to Windows may not be readable.
		  
		Solution: These problems are the result of incompatibilities 
		between Windows and Linux, and cannot be resolved through 
		PowerChute.

            (5) Issue: When the PowerChute Business Edition daemon is stopped, 
	        the "Monitoring Stopped" event is not recorded in the PowerChute
		Business Edition event log.

		Solution: This is a known issue which will be corrected in a 
		future release of PowerChute.

            (6) Issue: During the PowerChute Business Edition Agent install using 
                the graphical.bin install file on a RedHat 7.3 Japanese system, 
		dialog boxes display incorrect characters and text.
        
		Solution: Install the PowerChute Business Edition Agent using the 
		RPM file.
    
	    (7) Issue: When the --prefix option is used to install the RPM on 
		RedHat 8.x, the PowerChute Business Edition Agent does not install 
		to the directory specified.

		Solution: There is a known issue with RPM version 4.1x which ships 
		with RedHat 8.0 where the --prefix option does not operate correctly.
		If this version of RPM is installed, the PowerChute Business Edition 
		Agent will install to the default directory, 
		/opt/APC/PowerChuteBusinessEdition/Agent, regardless of the directory 
		specified.

	    (8) Issue: When the --prefix option is used to install the RPM on 
		Turbolinux 8.x, the /opt/APC/PowerChuteBusinessEdition/Agent directory 
		is still created.

		Solution: This is an issue that will not affect the performance of
                PowerChute.  This empty folder is removed upon uninstallation
                of the PowerChute Business Edition Agent.

	    (9) Issue: During the boot process, the server momentarily pauses and 
		displays messages similar to one of the following:
 		- devfs:  devfs_register(): device already registered: "cup"
		- rc0: RISCom/8 Board at 0x220 not found

		Solution: This is an issue that will not affect the performance of 
                PowerChute.

	   (10) Issue: PowerChute Business Edition Agent installer generates the 
		following error on RedHat 9.0:
		- Exception in main class "JExpressLoader"

		Solution: The package compat-libstdc++-7.3-2.96.118.i386.rpm is 
		required on the system prior to installing the PowerChute Business 
		Edition Agent.

	   (11) Issue: RPM uninstall reports "error: cannot remove
                /opt/APC/PowerChuteBusinessEditionAgent directory not empty".

		Solution: This is a cosmetic issue that does not affect the performance 
		of Powerchute.  The directory is properly removed during the uninstall.   
                  
      1.3   Known Issues on PowerChute Business Edition Agent for Netware
             
	    (1) Issue: Disabling active scripting in Internet Explorer means that 
		the user cannot login to PowerChute Business Edition Agent.

		Description: The security mechanism on PowerChute Business Edition 
        	Agent will not allow the user to log in when security scripting is 
        	disabled in Internet Explorer. 

		Solution: Do not disable security scripting in Internet Explorer. 
		If security is disabled, open Internet Explorer and open the 
		following menu: Tools\Internet Options\Security and enable active 
		scripting.

	    (2) Issue: An ActiveX control in the Login screen is marked as being 
		unsafe while using Internet Explorer.

		Description: PowerChute Business Edition Agent requires that 
		active scripting be enabled in Internet Explorer.

		Solution: Ensure that active scripting is enabled by navigating to 
		Tools\Internet Options\Security and selecting the Custom Level 
		button.

	    (3) Issue: A Security Alert appears when you attempt to login to 
		PowerChute Business Edition Agent while "launching programs and 
		files in IFRAME" is disabled in Internet Explorer.

		Description: PowerChute Business Edition Agent requires that 
		IFRAME be enabled to run properly.

		Solution: Ensure that IFRAME is enabled by navigating to 
		Tools\Internet Options\Security.

	    (4) Issue: PowerChute Business Edition Agent UI becomes distorted 
        	when you enable "Ignore colors specified on Web Pages" in 
		Internet Explorer.

		Description: PowerChute Business Edition Agent requires certain 
		colors from the default palette to display its UI correctly in 
		Internet Explorer.

		Solution: Disable "Ignore colors specified on Web Pages" by 
		navigating to Tools\Internet Options menu item in Internet 
		Explorer.

	    (5) Issue: The user is not able to restart PowerChute Business 
		Edition Agent.
 
		Solution: To restart the PowerChute Business Edition Agent, first 
		do ONE of the following:
		A) unload AIOCOMX.NLM and then reload AIOCOMX.NLM for all ports in 
          	   use, including the one used by the PowerChute Business Edition 
          	   Agent.
		-OR- 
		B) unload JAVA.NLM, then reload JAVA.NLM and all other applications 
		   that use JAVA.NLM.
		Then, start the PowerChute Business Edition Agent by typing:
          	sys:\<install directory>\Agent\Bin\startup where <install directory> 
		is the location of the PowerChute Business Edition Agent files.
	       
	    (6) Issue: When configuring your Internet Explorer web browser to check 
        	for newer versions of stored pages, the PowerChute Business Edition
        	Agent does not support the "Every visit to the page" option.
		   
		Solution: Configure your browser to check for newer versions of 
		stored pages "Automatically" in Internet Explorer "Internet 
		Options".
      
      1.4   Known Issues on PowerChute Business Edition for Microsoft Windows

	    (1) Issue: Installation Error Message - Could not stop the UPS service. 
		Please reboot and retry setup. 
		
		Description: Setup failed to stop the native Windows NT/ 2000/ XP/ 2003 
		UPS service. Reboot the computer before you attempt to install the 
		PowerChute Agent again. 
 	    
            (2) Issue: Installation Error Message - Error encountered while installing 
		the <Agent or Server> service. Please reboot and retry setup. 
		Description: Setup failed to install the PowerChute service. Make sure 
		that no PowerChute files are already installed, and that the computer 
		uses a supported operating system (see System Requirements for 
		Installation), before you attempt the installation again. 

            (3) Issue: Installation Error Message - Error <identification> on attempt 
		to load dll: <dll identification>. 

		Description:  Setup failed to load the identified DLL. Make sure that
		the computer uses the correct operating system (see System Requirements
		for Installation) and meets the PowerChute Business Edition Agent 
		Requirements, before you attempt the installation again. 

            (4) Issue: Installation Error Message - Failed to load necessary resource. 

		Description: Setup cannot load the resources (DLL resources, native 
		InstallShield resources, etc.) needed to install the PowerChute component. 
		Make sure that the computer has sufficient memory available (see System 
		Requirements for Installation) before you attempt the installation again. 

            (5) Issue: Installation Error Message - Password is not 3-16 characters long.

		Description: Use a Password that has at least three characters, but no 
		more than sixteen. 

            (6) Issue: Installation Error Message - PowerChute Business Edition requires 
		administrator privileges to install and run. Please log off and rerun 
		Setup using an administrator-privileged account.
 
		Description: You must have administrative access to the computer before 
		you can install any PowerChute component. 

            (7) Issue: Installation Error Message - Setup could not determine if the 
		select path is valid. Please select a directory on the local hard drive. 

		Description: You cannot install PowerChute on a network drive, floppy disk
		drive, zip drive, or any other drive except the local hard-disk drive. 

            (8) Issue: Installation Error Message - Setup failed to restart the Native 
		UPS service. You must manually restart the service or reboot to enable 
		power protection. 

		Description: Setup cannot restart the Windows 2000/ Windows XP UPS service
		which Setup stopped in order to install the PowerChute Agent. Restart this
		service manually or by rebooting the computer.  

            (9) Issue: Installation Error Message - The two passwords must match to 
		proceed.

		Description: You cannot install the PowerChute component until your 
		Password and Confirm entries match.  

           (10) Issue: Installation Error Message - User name is not 3-16 characters long.

		Description: Use a User name that has at least three characters, but no
		more than sixteen. 

           (11) Issue: Setup Does Not Automatically Detect the System's UPS

		Solution: This section describes how to correct the problems that could 
		cause the setup program to fail to detect the system's UPS. 
		
		During Setup, a UPS Type and Communication Port screen will appear under 
		the following circumstances:

		- You clicked No when asked if you wanted to search all communications 
		  ports for the UPS. In this case, you can either select the UPS Type and 
		  Port settings from the drop-down lists, or, if the system uses a 
                  smart-signaling UPS, you can click Run Detect to have Setup search for 
	          the UPS.

      		- You clicked Yes to have the communication ports searched, but Setup 
		  failed to detect the UPS.
			- If the system uses a simple-signaling UPS (Back-UPS or 
			  simple-signaling Back-UPS Pro), an Interface Expander, or a 
			  Share-UPS that uses its Basic port to connect to the system, 
			  use the UPS Type and Port drop-down lists to identify the UPS 
			  and the communication port, and click Next > to continue.

			- If the system uses a smart-signaling UPS, click Run Auto Detect
			  to have Setup search for the UPS again.
	
		If the system uses a smart-signaling UPS, and Setup fails to detect that 
		UPS device after you click Run Auto Detect in the "UPS Type and 
		Communication Port" display, the following problems can all prevent Setup 
		from discovering that UPS.

		- Another service, such as a terminal emulator, is using the communications 
		  port to which the UPS connects. Stop any service that is using the 
		  communications port, or connect the UPS to another communications port, 
		  and then click Run Auto Detect to have Setup search for the UPS again.

		- The UPS is not using the smart-signaling serial cable, the supplied 
		  Serial-to USB adapter cable, or a standard USB cable to connect to the 
		  system.

		- The UPS connects to a USB port that is not enabled in the computer BIOS.

		- The UPS connects to a communications port that uses an incorrect UPS 
		  communications setting. 

		- A problem exists in the connection between the UPS and the computer. 
                  Check the serial port settings is you use a serial port, as distinct 
                  from a USB port.

	   (12) Issue: Order of Upgrading Components

		solution: When upgrading PowerChute, install the PowerChute compenents 
		in this order: 1) Agent, 2) Server, and 3) Console. This applies to a 
		manual upgrade, that is, when Product Update is disabled

           (13) Issue: Characters Not Allowed in User Names and Passwords

	 	Solution: In user names and passwords, you cannot use a colon (:), a 
		uotation mark ("), a question mark (?), an asterisk (*), an ampersand (&),
		a space ( ), or double- and single-byte Japanese characters. You can use 
		a single quotation mark (').

	   (14) Issue: Uninstalling PowerChute Business Edition

		Soultion: This section describes how to properly uninstall PowerChute
  		Business edition from your system.

		If you uninstall PowerChute from your system, your native Windows UPS 
		Service will be restored, but you must configure it to start automatically.

		From the Windows Service dialog box, double-click the Uninterruptible Power
		Supply service. Set the Startup Type to Automatic if you want the service 
		to start when your system starts. Select Start to start the service 
		immediately.

		After removing PowerChute, you might need to remove some files and folders 
		manually. Check for the folder called \program files\APC\PowerChute Business 
		Edition and delete it, including its contents, if it still exists. 
		
		The following message might occur when you attempt to uninstall a PowerChute
		Agent. 

		Message: Error encountered while removing the Agent service. Please reboot 
	        after setup exits.  
 
 		Description: Setup failed to remove the PowerChute Agent service. The 
                service is either hung up or not installed. 

		Note: On Windows 2003 Web Edition ONLY, some files are not deleted when you
		uninstall. This does not damage your computer system.

           (15) Issue: Network Communications Issues When a DNS Server Cannot Be Reached

		Solution: You might experience network communications problems from the 
		PowerChute Business Edition Agent, Server and Console if:
	
		- Your network does not have a DNS server OR
	
		- Your local system has been recently disconnected from the network OR

		- There is a network issue between the local system and the DNS server

		It might also happen if you are running a peer-to-peer network or a 
		stand-alone system.

		If you are experiencing problems, do the following to have PowerChute 
		use IP addresses instead of attempting to resolve hostnames with the 
		DNS server:
			
			1. Open the PowerChute Console.
			2. Select Preferences in the View menu.
			3. Select the "Network" tab.
			4. Disable (uncheck) the Resolve Hostnames option.
			5. Click Apply.

	   (16) Issue: Limited Users on Windows XP
		
		solution: The PowerChute Console is not designed for use by the 
		Limited Users mode of operating with Windows XP. Limited Users will 
		not be able to execute the console.exe program

           (17) Issue: SNMP Service

		Solution: PowerChute relies on your system's SNMP Agent to send SNMP 
		traps. You have an SNMP option in the PowerChute Console even if your 
		system does not have an SNMP service.

           (18) Issue: Windows NT and Broadcasting to IP Addresses

                Solution: There are two limitations for broadcast messaging in the 
		Windows NT environment:

		- PowerChute cannot send broadcast messages to the IP address of a 
                  Windows NT machine.

		- If your PowerChute Server is on a Windows NT machine, PowerChute 
		  might not send broadcast messages to an IP address.

		Use DNS names if the sender or recipient is running Windows NT.

	   (19) Issue: UPS Self-Tests Not Always Logged

		Solution: UPS Self-Test events are not always logged in the 
		PowerChute Event Log.

		Self-tests initiated from the front panel of the UPS are never 
		logged. Sometimes, self-tests initiated by PowerChute or by 
		accessories are not logged.

	   (20) Issue: Console Does Not Clear Event

		Solution: When connected to a Back-UPS, the Time On Battery Threshold 
		Exceeded event displays on the PowerChute Console after the event 
		condition has ended.

		Check the Event Log for the current status. 

		You can clear the event from the Console in three ways:
			1. Stop and then restart the PowerChute Agent.
			2. Reboot the OS.
			3. Temporarily change the UPS port. In Device Properties - 
			   Communications - UPS Communications, change the port, click 
			   Apply. Now change the port back to what it was and click Apply.

	   (21) Issue Stand by Mode Prevents the Agent from Working

		Solution: The PowerChute Agent Windows service does not work when the 
		computer is in Stand by mode.

      
      1.5   Linux Operating System Requirements
                   
            - The PowerChute Business Edition Agent is compatible with Red
	      Hat 7.3, Red Hat 8.0, Red Hat 9.0, SuSE 8.0, SuSE 8.1, SuSE 8.2,
      	      Turbolinux 7.0, and Turbolinux 8.0.
     	    - The PowerChute Business Edition Agent requires at least 
      	      Sun Microsystems' JVM 1.4.1.

      1.6   Netware Operating System Requirements

            - The PowerChute Business Edition Agent is compatible with NetWare 6 SP3.
    	    - The PowerChute Business Edition Agent is not compatible with any JVM 
     	      version less than 1.4.1. 

      1.7   Microsoft Windows Operating System Requirements

	    Any PowerChute Business Edition component can be installed on a computer
	    uses one of the following operating systems and service packs:

	    - Windows NT Server 4.0 SP6a
	    - Windows 2000 Server/Professional/Advanced Server SP2, SP3
	    - Windows XP Professional SP1
            - Windows 2003 Standard/Enterprise/Web

	    The computer must be connected to a TCP/IP network and meet the requirements
 	    identified in the following sections.

	    PowerChute Business Edition Agent Requirements:

	    Requirement		    Minimum	              Recommended
            ___________             _______                   ___________
   
	    Processor		    Pentium(R) III 500 MHz    Pentium(R) III 600 MHz
            RAM			    128 MB		      128 MB

	    PowerChute Business Edition Server Requirements:

            Requirement		    Minimum	              Recommended
            ___________             _______                   ___________
        
            Processor		    Pentium(R) III 600 MHz    Pentium(R) III 700 MHz
            RAM			    256 MB		      256 MB

	    PowerChute Business Edition Console Requirements:

            Requirement		    Minimum	              Recommended
            ___________             _______                   ___________

            Display Resolution	    800 x 600                 1024 x 768 (or higher)
            Display Color Depth     16-bit color              24-bit true color    	

 
2.0   CHANGE HISTORY 
------------------
 
      This is the first firmware release to support the IBM UPS 
      7500XHV and the IBM UPS 10000XHV.


3.0   Installation and Setup Instructions
-----------------------------------------
 
      3.1   Installing the PowerChute Business Edition Agent on Netware

    	    To install PowerChute Business Edition Agent, do the following:
            - Create a new directory "pcbe" on the NetWare server under "SYS:\"
            - Copy the installation files to the "SYS:\pcbe\" directory
            - Type "SYS:\pcbe\install" to start the installer

	    Upon completion of the PowerChute Business Edition Agent installation,
	    the agent can be started in one of the following ways:
	    - Restart the server by typing, "restart server"
	      (This will automatically start the agent when the server reboots)
	    OR
	    - Type "SYS:\<install directory>\bin\startup" where <install directory> 
	      is the location of the PowerChute Business Edition Agent files.
	      NOTE: The startup script reloads "AIOCOMX.NLM".

	    To stop the PowerChute Business Edition Agent type:
            - "SYS:\<install directory>\bin\stop" where <install directory> is 
	      the location of the PowerChute Business Edition Agent files.

            To uninstall the PowerChute Business Edition Agent type:
	    - "SYS:\<install directory>\uninstallPBEAgent" where <install 
	      directory> is the location of the PowerChute Business Edition Agent 
	      files.
	    - After uninstalling PowerChute Business Edition Agent, Java files 
	      will remain on your system. The remaining files are non-harmful 
	      and may be removed. To remove the files, it is necessary to 
	      unload either JAVA.NLM or AIOCOMX.NLM, then delete the 
	      "SYS:\<install directory>\lib" directory from the NetWare server.

	    To use the PowerChute Business Edition SNMP Extension agent, the Master
	    SNMP agent must be properly configured and running on the host NetWare
	    server as outlined in the NetWare documentation.

	    To start the PowerChute Business Edition SNMP agent, type:
	    load sys:\<install directory>\bin\apcsnmp.nlm

            The PowerChute Business Edition SNMP Extension Agent does not start
	    automatically during server startup.  To configure it to start 
	    automatically during server startup, append the startup command above 
	    to the sys:\system\autoexec.ncf file after the entry 
	    sys:\<install directory>\bin\startup.

      3.2   Installing the PowerChute Business Edition Agent on Linux

            Launch the PowerChute Business Edition for Linux installer by entering
	    the absolute path to the pbe_agent_redhat_jvm.bin file.  

	    An RPM package of the PowerChute Business Edition Agent for Linux is 
	    also available.  Install the package using the -i (install) option.  For 
	    example, if the CD-ROM is mounted to /mnt/cdrom, you would enter the 
	    following at the shell prompt, 
	    rpm -i /mnt/cdrom/Linux/pbeagent-xxx.i386.rpm, where xxx is the version 
	    of the product.  This installs PowerChute Business Edition to the 
	    default directory, /opt/APC/PowerchuteBusinessEdition/Agent.

	    This rpm also supports the --prefix option to allow you to specify the 
	    destination directory.  For example, 
	    rpm -i /mnt/cdrom/Linux/pbeagent-xxx.i386.rpm --prefix /PCBE_Agent,
	    would install the PowerChute Business Edition Agent to the /PCBE_Agent 
    	    directory.

	    Once the RPM has been installed, you must configure the Agent for login
	    information and the UPS type.  This is handled by running the config.sh 
	    script located within the PowerChute Business Edition installation 
	    directory.  
   
	    This utility allows you to create an account name and password, and to 
	    configure the UPS by entering the communication type and communication 
	    port.  After completing the configuration, you may start the PowerChute 
	    Business Edition Agent.

	    After the installation process is completed, the PowerChute Business 
	    Edition Agent begins running automatically.  The Agent runs automatically 
	    each time the operating system is started.  To manually start the 
	    PowerChute Business Edition Agent after it has been deliberately stopped, 
	    you can enter the following command at the shell prompt from anywhere in 
	    the file system, /etc/init.d/PBEAgent start.

	    To stop the PowerChute Business Edition Agent when it is running, you can 
	    enter the following command from anywhere in the file system, 
	    /etc/init.d/PBEAgent stop.

	    To uninstall the PowerChute Business Edition Agent if you used the .bin 
	    executable, enter the absolute path to the 
	    uninstallPowerChuteBusinessEditionAgent script that is located in the 
	    directory where the Agent has been installed.  For example, if the Agent
	    is installed to /opt/APC/PowerChuteBusinessEdition/Agent directory, enter 
	    the following command at the shell prompt to uninstall the PowerChute 
	    Business Edition Agent, 
	    /opt/APC/PowerChuteBusinessEdition/Agent/uninstallPowerChuteBusinessEditionAgent.


	    If you used the rpm to install the PowerChute Business Edition Agent, 
	    use the -e (erase) rpm option to uninstall Powerchute Business Edition.
	    For example, rpm -e pbeagent.

      3.3   Installing the PowerChute Business Edition Agent on Microsoft Windows
		 
	    Launch the setup.exe file in the Windows directory.
 

4.0   Web sites and phone support
---------------------------------
 
      Information and assistance is available through the IBM Web site
      and by phone.
 
      4.1   Web sites
 
	    IBM Support Web Site:
	    http://www.ibm.com/pc/support/
 
	    IBM eServer Web site:
	    http://www.ibm.com/eserver/xseries/
 
      4.2   Software service and support
 
            Through IBM Support Line, you can get telephone assistance, for a
            fee, with usage, configuration, and software problems with xSeries
            servers, IntelliStation workstations, and appliances. For
	    information about which products are supported by Support Line in
	    your country or region, go to http://www.ibm.com/services/sl/products/.
 
	    For more information about Support Line and other IBM services, go
	    to http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ 
            for support telephone numbers. In the U.S. and Canada, call 
            1-800-IBM-SERV (1-800-426-7378).
 
      4.3   Hardware service and support
 
	    You can receive hardware service through IBM Services or through
	    your IBM reseller, if your reseller is authorized by IBM to
	    provide warranty service. Go to http://www.ibm.com/planetwide/ for
	    support telephone numbers, or in the U.S. and Canada, call
	    1-800-IBM-SERV (1-800-426-7378).
 
	    In the U.S. and Canada, hardware service and support is available
	    24 hours a day, 7 days a week. In the U.K., these services are
	    available Monday through Friday, from 9 a.m. to 6 p.m.
                            
    
5.0   NOTICES AND TRADEMARKS 
----------------------------
 
      INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
      PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
      OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
      OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
      PURPOSE. Some jurisdictions do not allow disclaimer of express or
      implied warranties in certain transactions, therefore, this
      statement may not apply to you.
 
      This information could include technical inaccuracies or
      typographical errors. Changes are periodically made to the
      information herein; these changes will be incorporated in new
      editions of the publication. IBM may make improvements and/or
      changes in the product(s) and/or the program(s) described in this
      publication at any time without notice. 
 
      IBM, the e-business logo, eServer, IntelliStation, are trademarks 
      of the IBM Corporation in the United States, other countries, or both.
 
      Microsoft and Windows are trademarks of Microsoft Corporation in the 
      United States, other countries, or both.
 
      Other company, product, or service names may be trademarks or
      service marks of others.
 
6.0   Disclaimer
----------------
 
      6.1   THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF
            ANY KIND.   IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS
            OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED
            WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND
            MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS
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